Iceworld Covid-19 Operations

ICEWORLD MEMO (Lockdown) – 2nd AUGUST 2021

All public session up to and including Sunday 8th August have been cancelled due to the lockdown extension. Refunds will be issued in full over the next few days for those that booked online for any of these cancelled sessions. Stay safe everyone.

ICEWORLD MEMO (Lockdown) – 31st JULY 2021

Following the announcement from the QLD State Government this morning that we are entering a lockdown at 4pm today, we have cancelled all public sessions at both rinks as per below:

Sat 31st July – 2.30pm to 4.30pm / 8pm to 10pm
Sun 1st August – 11am to 1pm / 1.30pm to 3.30pm
Mon 2nd August – 1pm to 3pm
Tue 3rd August – 11am to 12.30pm / 1pm to 3pm

CLICK ON THE LINK BELOW FOR THE ICEWORLD COVID-19 SAFE PLAN

ICEWORLD COVID-19 SAFE PLAN

ICEWORLD COVID-19 SAFETY PLAN ICE SKATING RULES FOR PUBLIC SESSIONS

Sessions are limited to 250 people per session (subject to change)
Register and pay online to book your place/s in the session.
NO ONLINE PRE-BOOKING means you are not guaranteed of entry
Every person entering the rink will be required to pay (except in circumstances as per “IMPORTANT NOTICE” below)
The Coffee Shop will be open.
Please adhere to social distancing rules off the ice.
You must follow directions from the Iceworld Staff at all times or risk being removed from the facility.
NO CASH / Preferred method of payment EFTPOS for rink purchases.
Please print your receipt or have the copy available on your phone.
Aim to be at the rink 15 minutes before the session start time.
Personal registration info kept securely for 56 days (as per Covid-19 government safety regulations) and then destroyed.
NO REFUNDS / NON-TRANSFERRABLE

IMPORTANT NOTICE: Supervisors of children and family groups attending ICEWORLD who are not ice skating are allowed complimentary access at the Iceworld Session Managers discretion. This is to be approved upon checking in at the door. Online bookings for skaters remain essential and any supervisor receiving complimentary access to the rink will be required to record their details as per our Covid-19 safety plan. ICEWORLD reserves the right not to grant complimentary access to the rink at any time should it be deemed the individual is not there for the sole reason of supervising their family/group.

What others are saying about IceWorld

I took 2 teenage girls to Iceworld recently and we all had a wonderful time. I’m 48 years old and haven’t ice skated for years and even I had a go. The lady at the front desk was very helpful and the food in the shop was good too and the supervisors on the ice were very good at helping kids and adults to get back in their feet when they fell over. I love the little Penguins for hire for the little kids. Very cute! All in all a great day out!

Tanya Bruce @ IceWorld Acacia Ridge

I couldn’t ask for a more efficient service. A big Thankyou to the staff who helped get my daughters skates so quickly and fitted to perfection. I have one happy girl again. Due to a very quick growth spurt from my daughter, time of the ice due to injury, new skates were needed quickly and you guys delivered!! She loves them!

Sharlene Bennett @ IceWorld Boondall

We come weekly to bring my son (8 years old) skating and every week, regardless of when we come, the staff are always fantastic! He has an absolute ball and has a real passion for skating. Thank you to all the staff who take the time to talk to him, give him pointers or even just let him skate around the rink with them. I’ve never seen him so passionate about a sport or activity. Keep up the fantastic work and please pass our thanks on to all the staff.

Lynette Smith @Iceworld Acacia Ridge

Amazing and outstanding service, I had my sons bday accidentally booked it at Boondall and I didn’t realise. They accommodated us at last minute to make our sons day. Thank you to all the staff!

Rachel Singh @Iceworld Acacia Ridge

We had our daughters birthday at Ice World today and it was fabulous. They took a lot of care of each of the participants, including 2 little ones. We would highly recommend it and will be back again soon.

Venita Manning @Iceworld Boondall

The fact is that from the time you walk into the rink time you go home the staff look after you and your kids always willing to help smiling face great atmosphere great place and after 27 years it hasn’t changed still feels like going home thank you guys for a wonderful night this time with my kids and grandkids

Albert Deegmulder @Iceworld Acacia Ridge

The staff were great last week with helping my 4 and 7 year old grandsons fit their skates. Their second time. The 4yo loved the penguin and felt so proud. This week my 13 and 15 year old grandkids, also their second time, improved out of sight. Hot chips were so yummy!

Doris Freeman @Iceworld Acacia Ridge

One of the best places to go to! Staff there are so good and always willing to help, very friendly and I can’t recommend this place any more! I will definitely be returning in the near future!

James Smith @Iceworld Acacia Ridge

We had amazing 10th Birthday at Iceworld yesterday. I emailed the manager during the week to ask if my daughter and husband could have the ice for themselves for a father and daughter dance, they allowed us this with out question. Thank you. You all turned a sad time of lives into a special memory. We are forever grateful.

Nikita Rod-Cerff @Iceworld Boondall

I love this place.. Lovely staff and love the ice. After being in Toronto at Christmas I remembered how much I love to skate even though I’m not very good.. It’s awesome to watch all the really good regulars! I hope one day I can be that awesome. So so grateful for Boondall IceWorld in sunny, hot Brisbane. Keep up the good work guys.

Sarah Johnsen @Iceworld Boondall

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