Iceworld Covid-19 Operations

ICEWORLD MEMO – 2nd JULY 2021

Due the lockdown extension announced on Friday 2nd July the 8-10pm sessions (2nd July) and 2.30pm to 4.30pm sessions (3rd July) are CANCELLED. Full refunds will be issued to those booked for these cancelled sessions.

ICEWORLD MEMO – 29th JUNE 2021

Due to the announced lockdown the following public session (both rinks) have been cancelled:

Tuesday 29th June – Cheap Skate (8-10pm)
Wednesday 30th June – 10.30am to 12.30pm / 1pm to 3pm
Thursday 1st July – 10.30am to 12.30pm / 1pm to 3pm
Friday 2nd July – 10.30am to 12.30pm / 1pm to 3pm

All bookings made for these sessions will be refunded in full over the next few days. Stay safe all.

ICEWORLD MEMO – 28th JUNE 2021

As per the QLD State Government announcement this morning please note that the wearing of face masks (for attendees 12 years of age and over) will be mandatory for all public sessions from Tuesday 29th June 2021. We are also reducing the number of tickets (and hereby our capacity) per public session over the next two weeks. Please ensure you secure your bookings at our website. We will provide updates should anything change over the next few weeks.

ICEWORLD MEMO – 1st APRIL 2021

Public Sessions will resume from Friday 2nd of April. Until further notice face masks must be worn at all times for patrons 12 years of age and older. 

CLICK ON THE LINK BELOW FOR THE ICEWORLD COVID-19 SAFE PLAN (UPDATED 18th NOV 2020)

ICEWORLD COVID-19 SAFE PLAN – STAGE 5

ICEWORLD COVID-19 SAFETY PLAN ICE SKATING RULES FOR PUBLIC SESSIONS

• Sessions are limited to 250 people per session (subject to change)
• Register and pay online to book your place/s in the session.
• NO ONLINE PRE-BOOKING means you are not guaranteed of entry
• Every person entering the rink will be required to pay (except in circumstances as per “IMPORTANT NOTICE” below)
• The Coffee Shop will be open.
• Please adhere to social distancing rules off the ice.
• You must follow directions from the Iceworld Staff at all times or risk being removed from the facility.
• NO CASH / Preferred method of payment EFTPOS for rink purchases.
• Please print your receipt or have the copy available on your phone.
• Aim to be at the rink 15 minutes before the session start time.
• Personal registration info kept securely for 56 days (as per Covid-19 government safety regulations) and then destroyed.
• NO REFUNDS / NON-TRANSFERRABLE

IMPORTANT NOTICE: Supervisors of children and family groups attending ICEWORLD who are not ice skating are allowed complimentary access at the Iceworld Session Managers discretion. This is to be approved upon checking in at the door. Online bookings for skaters remain essential and any supervisor receiving complimentary access to the rink will be required to record their details as per our Covid-19 safety plan. ICEWORLD reserves the right not to grant complimentary access to the rink at any time should it be deemed the individual is not there for the sole reason of supervising their family/group.